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RESTAURANT MANAGER – Plettenberg Bay
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[av_heading heading=’Plettenberg Bay’ tag=’h3′ style=’blockquote elegant-quote elegant-centered’ subheading_active=’subheading_below’ show_icon=’custom_icon’ icon=’ue842′ font=’entypo-fontello’ size=” av-desktop-font-size-title=” av-medium-font-size-title=” av-small-font-size-title=” av-mini-font-size-title=” subheading_size=” av-desktop-font-size=” av-medium-font-size=” av-small-font-size=” av-mini-font-size=” icon_size=” av-desktop-font-size-1=” av-medium-font-size-1=” av-small-font-size-1=” av-mini-font-size-1=” color=” custom_font=” subheading_color=” seperator_color=” icon_color=” margin=” margin_sync=’true’ av-desktop-margin=” av-desktop-margin_sync=’true’ av-medium-margin=” av-medium-margin_sync=’true’ av-small-margin=” av-small-margin_sync=’true’ av-mini-margin=” av-mini-margin_sync=’true’ headline_padding=” headline_padding_sync=’true’ av-desktop-headline_padding=” av-desktop-headline_padding_sync=’true’ av-medium-headline_padding=” av-medium-headline_padding_sync=’true’ av-small-headline_padding=” av-small-headline_padding_sync=’true’ av-mini-headline_padding=” av-mini-headline_padding_sync=’true’ padding=’10’ av-desktop-padding=” av-medium-padding=” av-small-padding=” av-mini-padding=” icon_padding=’10’ av-desktop-icon_padding=” av-medium-icon_padding=” av-small-icon_padding=” av-mini-icon_padding=” link=” link_dynamic=” link_target=” title_attr=” id=” custom_class=” template_class=” av_uid=’av-m6oxlrl4′ sc_version=’1.0′ admin_preview_bg=”]
Western Cape
South Africa
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Seeking an exceptional and passionate Restaurant Manager to oversee the seamless daily operations of all F&B outlets within our boutique hotel. This role requires an individual with a deep appreciation for fine dining, impeccable service standards, and an innate understanding of personalized guest experiences.
You will work closely with the Food & Beverage Manager to uphold our hotel’s reputation for excellence while ensuring profitability, team leadership, and guest satisfaction at every level.
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To apply, please send a CV by email to:
tanya@tanyaserra.co.za
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Minimum Experience & Qualifications
- A recognized hospitality or food & beverage qualification (post-matric).
- Minimum 5 years of experience in a luxury 5-star hotel, fine dining restaurant, or similar high-end environment.
- Strong leadership experience, with a proven track record in managing F&B teams.
- Proficiency in restaurant financials, stock control, and cost management.
- Advanced computer literacy, including MICROS POS and inventory management systems.
- A refined understanding of wines, spirits, and food pairing.
- Excellent communication and interpersonal skills, with a guest-centric mindset.
- Fluent in English with exceptional written and verbal communication skills.
- A natural ability to train, inspire, and mentor a high-performing team.
- High level of professionalism, discretion, and attention to detail.
- A deep appreciation for the art of hospitality – warm, engaging, and intuitive service.
- Ability to work under pressure while maintaining a sense of grace and composure.
- Own transport and flexibility to work shifts, weekends, and holidays as required.
Key Performance Objectives
- Oversee and refine the daily operations of all F&B outlets, ensuring world-class service and attention to detail.
- Lead, inspire, and mentor a team to exceed expectations in guest service and professionalism.
- Personally engage with VIPs and regular guests, ensuring personalized and memorable dining experiences.
- Maintain flawless service standards through continuous training and performance development.
- Monitor and enhance guest satisfaction, proactively resolving any concerns or feedback.
- Assist in curating seasonal menus, wine lists, and beverage pairings in collaboration with the culinary team.
- Ensure all operational, hygiene, and service standards are met and exceeded.
- Control costs and profitability, ensuring sound financial management of all F&B departments.
- Oversee stock control, purchasing, and supplier negotiations, ensuring premium quality and efficiency.
- Monitor and manage staff schedules, leave, and attendance, ensuring optimal team performance.
- Uphold the hotel’s brand identity and ethos, maintaining a luxurious and personalized ambiance.
If you have a genuine passion for hospitality, a meticulous eye for detail, and a deep understanding of luxury service, we invite you to apply and become part of our esteemed team.
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