RESERVATIONS & EVENTS CO-ORDINATOR
The Reservations and Events Co-Ordinator will be responsible for managing all aspects of the accommodation and the highly acclaimed Restaurant’s reservations as well as Estate events and bookings, ensuring a seamless and exceptional experience for the guests.
To apply, please send a CV by email to:
Reservations:
- Managing all incoming emails, phone calls and messages;
- Be fully conversant with all rates and pricing;
- Ensure that all clients/guests and reservations are handled efficiently through effective office operating systems;
- Ensure that all reservations and event records are filed accurately and can be retrieved promptly;
- Ensure that bookings for each day are checked prior to arrival for accuracy and confirmations;
- Provisionals to be managed correctly and ensure that expired reservations are released.
- Ensure all Special Attention Guests and dietary requests are dealt with accurately.
Restaurant Reservations:
- Manage all reservations and proceed with follow up calls to confirm restaurant bookings.
Estate Events:
- Finalise menus approved by the Head Chef and Restaurant /F&B Manager.
- Organize and manage in-house events and functions.
- Responsible for all pre-event correspondence and coordination
- Conduct site inspections with potential clients