HOUSEKEEPING MANAGER – STELLENBOSCH
About Us:
Nestled in the heart of the picturesque Stellenbosch Winelands, this lodge offers guests a luxurious and tranquil escape.
Job Summary:
We are seeking a highly organized and detail-oriented Housekeeping Manager to oversee and manage our housekeeping department. The ideal candidate will ensure that all guest rooms, public areas, and back-of-house spaces are maintained to the highest cleanliness and presentation standards.
To apply, please send a CV by email to:
Key Responsibilities:
- Supervise and coordinate housekeeping staff, ensuring efficiency and attention to detail.
- Develop and implement cleaning procedures and quality control measures.
- Maintain high standards of cleanliness, hygiene, and guest satisfaction.
- Manage housekeeping inventory, including linen, cleaning supplies, and guest amenities.
- Conduct regular inspections to ensure adherence to lodge standards.
- Train and motivate the housekeeping team to enhance productivity and service quality.
- Coordinate with other departments to ensure seamless guest experiences.
- Handle guest requests and complaints in a professional and timely manner.
- Monitor budgets and manage costs within the housekeeping department.
Requirements:
- Proven experience as a Housekeeping Manager or in a similar managerial role within the hospitality industry.
- Strong leadership and team management skills.
- Excellent attention to detail and organizational abilities.
- Knowledge of housekeeping best practices and hygiene standards.
- Ability to multitask and work efficiently in a fast-paced environment.
- Strong communication and problem-solving skills.
- Familiarity with housekeeping management software is advantageous.
- Flexible to work weekends and public holidays as required.
What We Offer:
- Competitive salary and benefits package.
- A beautiful work environment in the heart of Stellenbosch’s wine country.
- Opportunities for professional growth and career advancement.
- A supportive and dynamic team culture.
If you have a passion for hospitality and take pride in maintaining impeccable housekeeping standards, we would love to hear from you!