HOTEL GM- BENIN

Benin

West Africa

General Manager – Boutique Lifestyle Hotel
Location: Benin

About the Hotel:

This is not your typical hotel. We’re redefining the boutique experience with 132 exquisitely designed keys, a dynamic selection of conference and event venues, two chic restaurants, a stylish lobby bar, rejuvenating spa, fitness centre, pool, vibrant kids’ club, and more. Our space is tailored for modern style seekers—design-savvy guests who value personalized service, trend-forward aesthetics, and immersive experiences.

As we prepare to launch, we’re seeking a visionary General Manager to lead our pre-opening efforts and shape a guest experience unlike any other in the region.

The Role:

We’re looking for a dynamic, experienced, and design-conscious & FRENCH SPEAKING General Manager to lead this iconic project from pre-opening to full operations. This is a hands-on leadership role ideal for someone who thrives in stylish, forward-thinking hospitality spaces and understands the importance of intuitive service, flawless operations, and creative direction.

The General Manager will be instrumental in establishing the hotel as the premier lifestyle destination in Benin and West Africa, delivering both commercial success and cultural relevance.

To apply, please send a CV by email to:

tanya@tanyaserra.co.za

Apply Now

Key Responsibilities:

Pre-Opening Phase:

  • Lead the pre-opening process, including recruitment, supplier selection, systems implementation, and team training

  • Collaborate with ownership, designers, and brand consultants to ensure the hotel reflects our vision and brand standards

  • Define and activate operational SOPs tailored for a high-touch, design-driven hospitality experience

Operational Leadership:

  • Drive the daily operation of all hotel departments (Rooms, F&B, Spa, Events, Wellness, Kids Club) ensuring exceptional service delivery

  • Recruit, inspire, and develop a passionate team aligned with the hotel’s creative and guest-centric ethos

  • Oversee financial performance, including budgeting, forecasting, and delivering strong GOP results

  • Maintain and grow relationships with key stakeholders, including local communities, influencers, and strategic partners

Brand & Guest Experience:

  • Champion the guest journey—from check-in to check-out—with a deep focus on detail, innovation, and elevated service

  • Curate programming, activations, and partnerships that keep the hotel culturally relevant and experiential

  • Ensure the property’s visual identity and brand presence remains sleek, modern, and trendsetting

Qualifications & Experience:

  • Proven experience as a Hotel General Manager (minimum 3 years), preferably within boutique or lifestyle hotel brands

  • Demonstrated success in pre-opening hotel projects is essential

  • Strong knowledge of Rooms, F&B, Spa, Wellness, and Event operations

  • Fluent in French (required); English proficiency is a plus

  • Culturally aware, adaptable, and sensitive to local dynamics in West Africa

  • Highly design-literate, with a strong eye for aesthetics and attention to brand consistency

  • Commercially astute with a track record of hitting financial targets and driving growth

Personality & Style:

  • Trend-aware, cosmopolitan, and plugged into contemporary hospitality and design trends

  • Hands-on and approachable with a charismatic leadership style

  • Naturally curious, always looking to elevate the guest experience

  • Energized by challenge and innovation, with the agility to adapt quickly in a fast-paced environment

What We Offer:

  • The opportunity to lead one of West Africa’s most exciting hotel launches

  • A collaborative, innovative, and creative work culture

  • Competitive salary and performance-based incentives

  • Accommodation and relocation support if required

Apply Now:
This is more than just a job. It’s a lifestyle, a brand, and a platform for hospitality at its most refined. If you’re ready to set new standards and redefine the boutique hotel scene, we want to hear from you.