HEAD HOUSEKEEPER – FRANSCHHOEK
The Hotel Executive Housekeeper with oversight of laundry and stock is responsible for managing and coordinating housekeeping, laundry services, and inventory control at the resort. This role involves supervising housekeeping staff, managing laundry operations, monitoring stock levels of cleaning supplies and amenities, and ensuring the cleanliness, organization, and efficiency of all related operations
To apply, please send a CV by email to:
Key Responsibilities: Housekeeping Operations Management: Supervise and lead the housekeeping team in maintaining cleanliness and orderliness of guest rooms, public areas, and back-of-house spaces. Establish and enforce cleaning standards, procedures, and schedules to ensure high-quality housekeeping services. Laundry Services Oversight: Manage the resort’s laundry operations, including washing, drying, folding, and ironing linens, towels, and guest clothing. Ensure proper handling of laundry items, adherence to laundry procedures, and maintenance of laundry equipment. Stock and Inventory Control: Monitor and manage stock levels of cleaning supplies, guest amenities, linens, and other housekeeping-related inventory. Coordinate with suppliers, place orders, receive deliveries, and maintain accurate inventory records. Quality Assurance: Conduct regular inspections of guest rooms, laundry facilities, and stock storage areas to ensure cleanliness, organization, and compliance with standards. Address any issues, discrepancies, or deficiencies promptly and implement corrective measures. Guest Satisfaction and Service: Prioritize guest satisfaction by delivering clean, well-maintained accommodations, fresh linens, and quality amenities. Respond to guest requests, feedback, and complaints related to housekeeping, laundry, or stock promptly and professionally.